Get in touch...


Customer helpline: 01902 364606
Monday - Friday: 8.30am - 5.30pm
Saturday: 9am – 12:30pm


Head of Consumer
Yale UK
Portebello Works
School Street, Willenhall
WV13 3PW

Consumer Complaints
If you’ve been in touch and are unhappy with the resolution, please let us know by completing our complaints form here.
Our senior management team will contact you within 24 hours and will help resolve your issue as quickly as possible.

Call our telephone helpline on 0845 302 4765
Monday - Thursday: 8am - 5:30pm
Friday: 8am - 4:30pm
Email us at

Call our telephone helpline on 0845 223 2126
Monday - Thursday: 8am - 5.30pm
Friday: 8am - 4.30pm
Or you can email us at 
Alternatively you can Fax us on 0845 223 2127

OEM Customer
OEM Customer helpline: 0845 223 2128
Monday - Thursday: 8.30am - 4.30pm Friday: 8.30am - 3.30pm
Email us at

Media enquiries 
Email us at