Yale Door Statement

The Yale brand is part of ASSA ABLOY GROUP, the global leader in door opening solutions. In the UK ASSA ABLOY trades under the Yale and Yale Door & Window Solutions names.

Yale Door, which is the trading name for a company called Castlegate 597 Limited, held a licence to use the Yale brand (from ASSA ABLOY) to manufacture, sell and install residential doors to consumers. This company is entirely separate and independent from ASSA ABLOY.

This company traded for a number of years with many satisfied customers. However, in recent months, the company experienced trading difficulties and administrators have been appointed to take over the running of the business.

Any Yale Door customer concerned about an outstanding order, any deposit or other payment, or any warranty or service issue with a Yale Door product, should contact the administrators for the latest information and guidance:

CFS (Corporate Financial Solutions Limited)

Church House, Regent Street, Nottingham, NG1 5BS.

Tel: 0115 838 7330.

ASSA ABLOY will continue to offer support and advice to any Yale Door Customer if they have any warranty or service issue with their Yale lock or other Yale  hardware (but not issues relating to the overall door quality/performance or installation). They should contact Yale Customer Services by email at: info@yale.co.uk

Yale regrets any inconvenience caused to any consumer and is working closely with the Administrators and all other relevant parties to try and ensure the best outcome for any consumer affected by these unfortunate events.