If the keypad code is accidentally forgotten it can be reset to factory default (0000) using the following steps:

  1. Unscrew the two keypad case screws and remove the back cover (please disable tamper first). Locate and remove the battery.
  2. Press the number ‘4’ key at the same time as reinserting the battery.
  3. Screw the keypad case together and re-learn the keypad into the system