Keyless

The Yale Keyless Connected smart lock gives you freedom to secure your home without the need for a key. Simple to use, you now have complete control on how you unlock your door.

Getting Started

I am trying to change my pin on my Keyless Smart Door Lock, however the PIN is not being retained.

Please make sure you are referring to the correct instructions, There are two versions with different instructions.

If you have a 'Keyless Connected' model please follow these instructions (link to manual found on this page http://www.yale.co.uk/en/yale/couk/productsdb/smart-locks/Keyless-Connected-Smart-Lock/

If you have a 'Keyless' model please follow these instructions ....

My lock will not lock after entering all of the time

Please try opening the lock in the usual way and force lock by putting your palm on the external pad. If at this point it does not lock, this could be faulty.

My Keyless Connected Smart Door Lock is not operating my Nightlatch

This could be that the connecting bar hasn’t been cut enough, or has been cut too short. Please refer to the installation manual for instructions. 

My Key Fob is not registering

Remove the module and batteries, wait 1 minute and re-insert the module first then re-insert the batteries. Try again to register the fobs.

My lock will now not open, however it has been working fine since installation

This could be that the handing plate has not been fitted, if this is the case you will need to get this fitted or call the installer back to fit one. 

I’ve lost the Master Code to my lock, how do I reset to factory settings?

Remove the inside cover, remove a battery from inside the lock then remove the module.

Press and hold the ‘R’ button. Continue holding the button and insert battery.

The lock will beep 12 times followed by a three-tone ascending beep.

Wait for 10 seconds, a two-tone sound will be heard.

The master code is now set to 123456, and all codes, Cards/Tags and Fobs are deleted.

 

The batteries in my Keyless Smart Door Lock are completely flat, how do I open my door?

Connect a 9-volt battery to the emergency power supply terminal. Touch the keypad with the palm of your hand then enter your PIN code then press the ‘*’ key.

Using Your Keyless Connected Smart Lock

I am trying to change my pin on my Keyless Smart Door Lock, however the PIN is not being retained.

Please make sure you are referring to the correct instructions, There are two versions with different instructions.

If you have a 'Keyless Connected' model please follow these instructions (link to manual found on this page http://www.yale.co.uk/en/yale/couk/productsdb/smart-locks/Keyless-Connected-Smart-Lock/

If you have a 'Keyless' model please follow these instructions ....

My lock will not lock after entering all of the time

Please try opening the lock in the usual way and force lock by putting your palm on the external pad. If at this point it does not lock, this could be faulty.

My Keyless Connected Smart Door Lock is not operating my Nightlatch

This could be that the connecting bar hasn’t been cut enough, or has been cut too short. Please refer to the installation manual for instructions. 

My Key Fob is not registering

Remove the module and batteries, wait 1 minute and re-insert the module first then re-insert the batteries. Try again to register the fobs.

My lock will now not open, however it has been working fine since installation

This could be that the handing plate has not been fitted, if this is the case you will need to get this fitted or call the installer back to fit one. 

I’ve lost the Master Code to my lock, how do I reset to factory settings?

Remove the inside cover, remove a battery from inside the lock then remove the module.

Press and hold the ‘R’ button. Continue holding the button and insert battery.

The lock will beep 12 times followed by a three-tone ascending beep.

Wait for 10 seconds, a two-tone sound will be heard.

The master code is now set to 123456, and all codes, Cards/Tags and Fobs are deleted.

 

The batteries in my Keyless Smart Door Lock are completely flat, how do I open my door?

Connect a 9-volt battery to the emergency power supply terminal. Touch the keypad with the palm of your hand then enter your PIN code then press the ‘*’ key.

Troubleshooting

I am trying to change my pin on my Keyless Smart Door Lock, however the PIN is not being retained.

Please make sure you are referring to the correct instructions, There are two versions with different instructions.

If you have a 'Keyless Connected' model please follow these instructions (link to manual found on this page http://www.yale.co.uk/en/yale/couk/productsdb/smart-locks/Keyless-Connected-Smart-Lock/

If you have a 'Keyless' model please follow these instructions ....

My lock will not lock after entering all of the time

Please try opening the lock in the usual way and force lock by putting your palm on the external pad. If at this point it does not lock, this could be faulty.

My Keyless Connected Smart Door Lock is not operating my Nightlatch

This could be that the connecting bar hasn’t been cut enough, or has been cut too short. Please refer to the installation manual for instructions. 

My Key Fob is not registering

Remove the module and batteries, wait 1 minute and re-insert the module first then re-insert the batteries. Try again to register the fobs.

My lock will now not open, however it has been working fine since installation

This could be that the handing plate has not been fitted, if this is the case you will need to get this fitted or call the installer back to fit one. 

I’ve lost the Master Code to my lock, how do I reset to factory settings?

Remove the inside cover, remove a battery from inside the lock then remove the module.

Press and hold the ‘R’ button. Continue holding the button and insert battery.

The lock will beep 12 times followed by a three-tone ascending beep.

Wait for 10 seconds, a two-tone sound will be heard.

The master code is now set to 123456, and all codes, Cards/Tags and Fobs are deleted.

 

The batteries in my Keyless Smart Door Lock are completely flat, how do I open my door?

Connect a 9-volt battery to the emergency power supply terminal. Touch the keypad with the palm of your hand then enter your PIN code then press the ‘*’ key.