EF-Series

Yale offers a comprehensive range of alarms to help keep you and your family safe and secure. No matter how well your property is secured with locks, fitting an alarm system will add peace of mind and an additional level of protection to your home of alarms for all levels of security.

Getting Started

Why does the Siren make an interrupted tone when sounding an alarm?

This is because the Siren has low batteries. Change batteries with new alkaline replacements. 

Why does my Siren not respond to the Key Pad?

This could be for a number of reasons.

  • Key Pad may have a low battery or bad connection. Check the battery connections and polarity, if OK replace the battery.
  • Siren batteries may be completely exhausted. Check Siren batteries by removing the Siren cover, if there is no tamper alarm when removed, replace the batteries
  • with new alkaline equivalents.
  • Key Pad not learnt-in. If Siren produces a tamper alarm when the cover is removed, and the Key Pad is OK, learn-in the Key Pad.
  • Siren could be out of radio range.
Why is the LED flashing on my Key Pad when any key is pressed?

This means that the battery is low. Please change it following this procedure:

  1. Switch off tamper protection (this process can be found here in the installation manual on page 9, Table 1.) link to manual found on this page http://www.yale.co.uk/en/yale/couk/productsdb/alarms/-ef-series-alarms--accessories/Standard-Alarm-Kit/
  2. Unscrew the two Key Pad case screws and remove Key Pad back to reveal battery.
  3. Using a screwdriver gently lever out the old battery.
  4. Insert new CR2032 coin cell battery with the + side uppermost
  5. Press battery into holder firmly with finger and thumb until a click is heard
  6. Press a number key and check that the LED lights. If the LED lights the new battery installation is successful, screw the Key Pad case back on and the battery change is complete.
I am installing my Yale siren-based alarm, but I can’t disable the siren tamper. Why is this?

Your keypad may not be programmed in correctly to the siren. Ensure that the keypad program mode green LED is flashing when transmitting a tamper-off signal and the confirmation ‘beep’ is heard.

If the problem persists, try ‘re-learning’ your keypad, ensuring that the siren master/slave switch ‘4’ is set to ‘on’ and that you are in the ‘keypad programming’ mode.

Why is the siren not sounding?

Take out a battery and press the learn/test button a few times to drain any residual power. Then replace the battery and test again. 

My keypad will not disarm the system. It arms correctly, I hear the single siren confirmation ‘beep’, but why will it not disarm to give two ‘beeps’?

Please check your keypad PIN has been correctly set, it may still be stuck at the factory preset code. Try changing to your desired code again, taking care to not leave any gaps between the stages of the PIN setting process.

Using your EF-Series Smart Home Alarm

Why does the Siren make an interrupted tone when sounding an alarm?

This is because the Siren has low batteries. Change batteries with new alkaline replacements. 

Why does my Siren not respond to the Key Pad?

This could be for a number of reasons.

  • Key Pad may have a low battery or bad connection. Check the battery connections and polarity, if OK replace the battery.
  • Siren batteries may be completely exhausted. Check Siren batteries by removing the Siren cover, if there is no tamper alarm when removed, replace the batteries
  • with new alkaline equivalents.
  • Key Pad not learnt-in. If Siren produces a tamper alarm when the cover is removed, and the Key Pad is OK, learn-in the Key Pad.
  • Siren could be out of radio range.
Why is the LED flashing on my Key Pad when any key is pressed?

This means that the battery is low. Please change it following this procedure:

  1. Switch off tamper protection (this process can be found here in the installation manual on page 9, Table 1.) link to manual found on this page http://www.yale.co.uk/en/yale/couk/productsdb/alarms/-ef-series-alarms--accessories/Standard-Alarm-Kit/
  2. Unscrew the two Key Pad case screws and remove Key Pad back to reveal battery.
  3. Using a screwdriver gently lever out the old battery.
  4. Insert new CR2032 coin cell battery with the + side uppermost
  5. Press battery into holder firmly with finger and thumb until a click is heard
  6. Press a number key and check that the LED lights. If the LED lights the new battery installation is successful, screw the Key Pad case back on and the battery change is complete.
I am installing my Yale siren-based alarm, but I can’t disable the siren tamper. Why is this?

Your keypad may not be programmed in correctly to the siren. Ensure that the keypad program mode green LED is flashing when transmitting a tamper-off signal and the confirmation ‘beep’ is heard.

If the problem persists, try ‘re-learning’ your keypad, ensuring that the siren master/slave switch ‘4’ is set to ‘on’ and that you are in the ‘keypad programming’ mode.

Why is the siren not sounding?

Take out a battery and press the learn/test button a few times to drain any residual power. Then replace the battery and test again. 

My keypad will not disarm the system. It arms correctly, I hear the single siren confirmation ‘beep’, but why will it not disarm to give two ‘beeps’?

Please check your keypad PIN has been correctly set, it may still be stuck at the factory preset code. Try changing to your desired code again, taking care to not leave any gaps between the stages of the PIN setting process.

Troubleshooting

Why does the Siren make an interrupted tone when sounding an alarm?

This is because the Siren has low batteries. Change batteries with new alkaline replacements. 

Why does my Siren not respond to the Key Pad?

This could be for a number of reasons.

  • Key Pad may have a low battery or bad connection. Check the battery connections and polarity, if OK replace the battery.
  • Siren batteries may be completely exhausted. Check Siren batteries by removing the Siren cover, if there is no tamper alarm when removed, replace the batteries
  • with new alkaline equivalents.
  • Key Pad not learnt-in. If Siren produces a tamper alarm when the cover is removed, and the Key Pad is OK, learn-in the Key Pad.
  • Siren could be out of radio range.
Why is the LED flashing on my Key Pad when any key is pressed?

This means that the battery is low. Please change it following this procedure:

  1. Switch off tamper protection (this process can be found here in the installation manual on page 9, Table 1.) link to manual found on this page http://www.yale.co.uk/en/yale/couk/productsdb/alarms/-ef-series-alarms--accessories/Standard-Alarm-Kit/
  2. Unscrew the two Key Pad case screws and remove Key Pad back to reveal battery.
  3. Using a screwdriver gently lever out the old battery.
  4. Insert new CR2032 coin cell battery with the + side uppermost
  5. Press battery into holder firmly with finger and thumb until a click is heard
  6. Press a number key and check that the LED lights. If the LED lights the new battery installation is successful, screw the Key Pad case back on and the battery change is complete.
I am installing my Yale siren-based alarm, but I can’t disable the siren tamper. Why is this?

Your keypad may not be programmed in correctly to the siren. Ensure that the keypad program mode green LED is flashing when transmitting a tamper-off signal and the confirmation ‘beep’ is heard.

If the problem persists, try ‘re-learning’ your keypad, ensuring that the siren master/slave switch ‘4’ is set to ‘on’ and that you are in the ‘keypad programming’ mode.

Why is the siren not sounding?

Take out a battery and press the learn/test button a few times to drain any residual power. Then replace the battery and test again. 

My keypad will not disarm the system. It arms correctly, I hear the single siren confirmation ‘beep’, but why will it not disarm to give two ‘beeps’?

Please check your keypad PIN has been correctly set, it may still be stuck at the factory preset code. Try changing to your desired code again, taking care to not leave any gaps between the stages of the PIN setting process.