Can I install my own Yale lock?

Yale locks have been specially designed for ease of installation so that the average do-it-yourselfer can approach lock installation with ease.

When installing a handleset or an entry lockset and a deadbolt on the same door take the time to align the locks so that the deadbolt locks freely when the door is shut normally.

All Yale products come with detailed installation instructions.

NOTE: Doors with pre-drilled holes contribute to ease-of-installation. If a door is not pre-drilled, it may be prudent to have a qualified vendor or installer drill and mortise the door for you.

 

Can one key be used for all my entry doors?

In most instances, you can have all your locks keyed to operate on one key, so you do not need to carry a huge bunch of different keys!  A locksmith, the installer, or the dealer from whom you purchase your lock will be able to advise you on this.

How do I determine the handing of a door?

The handing of a door is always determined by facing the exterior of a door.

  • If the hinge is on the left side of the door, the door is left handed (LH).
  • If the hinge is on the right side of the door, the door is right handed (RH).

When ordering a handed product, specify LH or RH. Not all products are handed; only specify handing when required.

 

How do I take care of my padlock?

Please lubricate your padlock using a teflon based lubricate. 

How long is my guarantee?

2 Year statement;

This product is guaranteed for consumers against faulty workmanship, materials and function for a period of 2 years from the date of purchase providing that the full installation and maintenance instructions are followed. A full copy of this guarantee is available upon request by writing to Yale UK, School Street, Willenhall, West Midlands. WV13 3PW or by visiting our website www.yale.co.uk.

10 Year statement;

This British Standard product is guaranteed against faulty workmanship, materials and function for a period of 10 years from the date of purchase providing the full installation and maintenance instructions are followed. A full copy of this guarantee is available upon request by writing to Yale UK, School Street, Willenhall, West Midlands WV13 3PW or by visiting our website www.yale.co.uk.

For further information on our guarantee statements please click here

What can I use to clean my Yale lock?

Do not use solvents or abrasive cleaners on any components as this will destroy the protective clearcoat finish and void the guarantee.
 
Please use a water dampened, soft cloth to remove fingerprints.

A mild soap solution applied with a soft cloth will remove oil or accumulated dirt build-up.

Note: Avoid products that state on the label that they remove tarnish and rust or that they contain acids or caustic agents.

What do I need to make a claim?

Please keep your guarantee and proof of purchase safe. Proof of purchase must be submitted when making a claim under this guarantee and all claims must be submitted within two months of you discovering the fault of your Yale product.

Please send your product together with proof of purchase to Customer Services, Yale UK, School Street, Willenhall, West Midlands. WV13 3PW.

What tools will I need to install a Yale lock?

Most locks require only a Phillips head screwdriver for installation.

A handleset will require a drill and drill bit in addition to the screwdriver.

Please refer to the Installation Sheet supplied with the lockset to make sure you have all the necessary tools.