Get in touch...


Call our telephone helpline on 0845 302 4765
Monday to Thursday: 8am - 5:30pm
Friday: 8am - 4:30pm
Email us at

Call our telephone helpline on 0845 223 2126
Monday to Thursday: 8am - 5.30pm
Friday: 8am - 4.30pm
Or you can email us at or 
Alternatively you can Fax us on 0845 223 2127

OEM Customer
OEM Customer helpline: 0845 223 2128
Monday Thursday: 8.30am - 4.30pm Friday: 9.30am - 2.30pm
Email us at

Customer helpline: Our telephone helpline is closed 18.01.17 for essential maintenance. For help and advice please visit where you will find frequently asked questions, how to videos and downloadable manuals. You can also contact us on Twitter (our handle is: @YaleSecurity) or Facebook (search: @YaleUK).

Our helpline will be open tomorrow (19.01.17), with extended hours until 19:30.
(General opening hours: Monday to Friday: 8.30am - 5.30pm)

Media enquiries 
Email us at

In need of support?

Victim Support is the countrywide charity for people affected by crime. Their services are free, confidential and available to anyone, whether or not a crime has been reported to the police.
Call the supportline on 0845 30 30 900 or by email

Address Yale UK, School Street, Willenhall, West Midlands, WV13 3PW.